All Systems Operational

About This Site

This page reflects the uptime of Smartcar's core services, including our Connect flow and API. Services related to third party car brand reliability are not included. To learn more about car brand reliability, follow this page: https://brandreliability.smartcar.com/

Smartcar API ? Operational
90 days ago
99.85 % uptime
Today
Smartcar Connect ? Operational
90 days ago
99.85 % uptime
Today
Smartcar Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Smartcar Dashboard Scheduled Maintenance - Wednesday April 30th at 4:00pm PST May 1, 2025 11:00-15:00 UTC

We will be performing scheduled maintenance on Wednesday, April 30th starting at 4:00 PM PST, with an expected duration of approximately 4 hours.

During this time:

- The Logs page, including export functionality, and vehicle request details on the Vehicles page will be
temporarily unavailable.
- Connect Insights will be unavailable for about 10–15 minutes.
- Webhook request logs (located in the "Webhooks" tab under the Vehicle Details page) will also be
unavailable for about 10–15 minutes.
- API and Connect functionality will remain fully operational and unaffected.

We appreciate your patience and understanding as we work to improve our systems.

Posted on Apr 24, 2025 - 00:17 UTC
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025
Resolved - Earlier today, we deployed a change to Smartcar Connect that unintentionally introduced a bug, causing some vehicle owners to experience connection failures when attempting to link their vehicles between 11:45 AM and 12:45 PM PDT. Users that encountered this issue received an error message stating "500: vehiclesRequiringAdditionalActions.includes is not a function". The issue was identified and resolved with a fix deployed at approximately 12:43 PM PDT.

The issue has been fully resolved, and affected users should now be able to connect their vehicles successfully. If you're still experiencing issues, we recommend trying the connection process again.

We apologize for the disruption and are implementing additional safeguards to prevent similar issues in the future.

Apr 14, 18:30 UTC
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.