All Systems Operational
Smartcar API ? Operational
90 days ago
100.0 % uptime
Today
Smartcar Connect ? Operational
90 days ago
100.0 % uptime
Today
Smartcar Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Smartcar Test Fleet ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 28, 2022

No incidents reported today.

May 27, 2022

No incidents reported.

May 26, 2022

No incidents reported.

May 25, 2022

No incidents reported.

May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022
Resolved - Audi login and API error rates are back within norms.

Email support@smartcar.com if your application continues to experience any issues!

May 20, 00:03 UTC
Monitoring - Audi error rates are trending towards normal. We'll continue to monitor and provide another update once we learn more.
May 19, 22:20 UTC
Update - A fix has been deployed that resolves issues with Audi US. Audi EU logins will succeed, but API requests may continue to return errors.
May 19, 22:04 UTC
Identified - Audi is currently experiencing a connected services outage. Logins and API requests made to Audi vehicles in the US and Europe may return errors until the outage is resolved.
May 19, 20:33 UTC
May 19, 2022
May 18, 2022
Resolved - Error rates for login attempts and API requests to Mercedes vehicles are now back to normal.

Reach out to us at support@smartcar.com if your application continues to experience any issues!

May 18, 21:08 UTC
Investigating - We're investigating elevated error rates for login attempts through Smartcar Connect and API requests for Mercedes.
May 18, 19:36 UTC
May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.