All Systems Operational
Smartcar API ? Operational
90 days ago
100.0 % uptime
Today
Smartcar Connect ? Operational
90 days ago
100.0 % uptime
Today
Smartcar Dashboard ? Operational
90 days ago
99.99 % uptime
Today
Smartcar Test Fleet ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 16, 2022

No incidents reported today.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022
Resolved - The VW outage appears to be resolved, and VW error rates have returned to normal across the board.

If your application continues to experience issues with VW vehicles, please reach out to us at support@smartcar.com.
Jan 11, 03:19 UTC
Identified - VW US is currently experiencing a service outage. Logins and API requests made to VW vehicles within the United States will return errors until the outage is resolved.

We'll provide further updates as we have them.
Jan 11, 01:45 UTC
Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.

Jan 5, 2022
Resolved - Ford error rates have returned to normal across the board.

If your application continues to experience issues with Ford vehicles, please reach out to us at support@smartcar.com.
Jan 5, 03:49 UTC
Monitoring - The Ford outage appears to have been resolved, and error rates are trending back toward normal ranges.

We're currently monitoring the situation, and will update again once we've confirmed things are back to normal across the board.

If your application continues to experience issues with Ford vehicles, please reach out to us at support@smartcar.com.
Jan 5, 01:37 UTC
Update - Ford is continuing to experience a service outage affecting Logins and API requests. We are monitoring the situation and will provide updates as we have them.
Jan 4, 21:53 UTC
Identified - Ford is currently experiencing a service outage. Logins and API requests made to Ford vehicles will return errors until the outage is resolved.

We'll provide further updates as we have them.
Jan 4, 19:30 UTC
Jan 4, 2022
Jan 3, 2022

No incidents reported.

Jan 2, 2022

No incidents reported.