All Systems Operational
Smartcar API ? Operational
90 days ago
100.0 % uptime
Today
Smartcar Connect ? Operational
90 days ago
100.0 % uptime
Today
Smartcar Dashboard ? Operational
90 days ago
99.99 % uptime
Today
Smartcar Test Fleet ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 1, 2021

No incidents reported today.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021
Resolved - We have confirmed that Toyota has resolved their service outage.
Nov 24, 04:56 UTC
Update - The Toyota outage appears to have been resolved.

We're currently monitoring the situation, and will update again once we've confirmed things are back to normal across the board.

If your application continues to experience issues with Toyota or Lexus vehicles, please reach out to us at support@smartcar.com.
Nov 24, 04:35 UTC
Monitoring - We are monitoring the situation and will provide updates as we have them.
Nov 24, 04:30 UTC
Investigating - Toyota is currently experiencing a service outage. Logins and API requests made to both Lexus and Toyota vehicles will return errors until the outage is resolved.

We'll provide further updates as we have them.
Nov 24, 04:24 UTC
Nov 23, 2021
Resolved - This incident has been resolved.

If your application continues to experience issues, please reach out to support@smartcar.com.
Nov 23, 16:55 UTC
Monitoring - We’ve implemented a fix, and are observing Tesla login error rates begin to drop. We’ll monitor the situation overnight and provide further updates as they come.
Nov 23, 02:07 UTC
Identified - We've identified the issue and are currently working on a fix.
Nov 22, 20:01 UTC
Investigating - We are currently investigating elevated error rates for Tesla login attempts through Smartcar Connect.
Nov 22, 17:40 UTC
Nov 22, 2021
Nov 21, 2021

No incidents reported.

Nov 20, 2021
Resolved - This incident has been resolved. Tesla's connected services seem to have recovered.

If your application continues to experience issues, please reach out to support@smartcar.com.
Nov 20, 02:25 UTC
Monitoring - Tesla's connected services appear to be coming back online. Some login attempts and API requests may still be impacted as they continue to recover.
Nov 20, 02:03 UTC
Update - Tesla continues to experience issues with their connected services. Logins and API requests made to Tesla vehicles will likely return error messages until these issues are resolved.

We'll continue to provide updates as we have them.
Nov 19, 23:28 UTC
Identified - Tesla is currently experiencing issues with their connected services . Logins and API requests made to Tesla vehicles are likely to return errors until these issues are resolved.

We'll provide further updates as we have them.
Nov 19, 22:06 UTC
Nov 19, 2021
Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.