All Systems Operational
Smartcar API ? Operational
90 days ago
100.0 % uptime
Today
Smartcar Connect ? Operational
90 days ago
100.0 % uptime
Today
Smartcar Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Smartcar Test Fleet ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 9, 2021

No incidents reported today.

Mar 8, 2021

No incidents reported.

Mar 7, 2021

No incidents reported.

Mar 6, 2021

No incidents reported.

Mar 5, 2021

No incidents reported.

Mar 4, 2021

No incidents reported.

Mar 3, 2021

No incidents reported.

Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021
Resolved - You should now be able to authorize Tesla vehicles through Smartcar Connect successfully.

If your application continues to experience any trouble, please reach out to support@smartcar.com.
Feb 25, 02:48 UTC
Monitoring - We’ve deployed a comprehensive fix and are monitoring the results.

If your Tesla logins previously failed, we’d encourage you to retry them now.
Feb 25, 01:27 UTC
Update - Tesla login error rates continue to be elevated above normal. We're iterating on our fixes to further lower the rate of errors, and we'll provide updates as they come.
Feb 24, 17:07 UTC
Update - We’ve implemented a fix, and are observing Tesla login error rates begin to drop.

Our Engineering team is continuing to iterate on our fix to further lower the rate of errors. We’ll monitor the situation overnight and provide further updates as they come.
Feb 24, 06:24 UTC
Update - We are continuing to work on a fix for the issue affecting logins to Tesla vehicles.

If your Tesla login fails, we recommend avoiding a retry while we implement a fix. We’ll provide another update to this page within the next few hours.
Feb 23, 23:47 UTC
Identified - We've identified the issue, and are currently working to implement a fix.

If your Tesla login fails, we recommend avoiding a retry while we implement a fix. We’ll provide an update to this page within the next few hours.
Feb 23, 19:10 UTC
Investigating - We are currently investigating elevated rates of failed logins to Tesla vehicles.

If your Tesla login fails, we recommend avoiding a retry while we investigate. We’ll provide an update to this page within the next few hours.
Feb 23, 16:39 UTC
Feb 24, 2021
Feb 23, 2021