Tesla: Elevated Error rates for Logins and API Requests

Incident Report for Smartcar

Resolved

This incident has been resolved. If your application continues to experience issues, please reach out to support@smartcar.com.

Posted Jan 26, 2022 - 18:07 UTC

Monitoring

The elevated error rates seem to have been related to some Tesla downtime. This has been resolved and error rates have started to fall.

If your application continues to experience issues, please reach out to support@smartcar.com.

Posted Jan 26, 2022 - 17:35 UTC

Investigating

We are currently investigating elevated error rates of failed login attempts and API Requests to Tesla vehicles.

Posted Jan 26, 2022 - 16:14 UTC

This incident affected: Smartcar API and Smartcar Connect.