We've deployed to alternate AWS infrastructure to mitigate issues from our original infrastructure. Connect Logins and API requests are starting to recover, and we're continuing to monitor.
AWS continues to investigate their outages in our original infrastructure zone.
Smartcar Connect logins and API requests are currently failing. We've deployed to alternative AWS infrastructure to mitigate issues originating in our current infrastructure.
Posted Sep 18, 2023 - 18:55 UTC
Update
Smartcar Connect logins and API requests are currently failing. We are attempting to deploy to alternative AWS infrastructure to mitigate issues originating in our current infrastructure.
Posted Sep 18, 2023 - 18:32 UTC
Update
API requests to Smartcar are currently failing. We are attempting to deploy to alternative AWS infrastructure to mitigate issues originating in our current infrastructure.
Posted Sep 18, 2023 - 18:27 UTC
Identified
We're currently investigating a suspected AWS outage that may be causing Smartcar API downtime.
Posted Sep 18, 2023 - 17:59 UTC
This incident affected: Smartcar API and Smartcar Connect.