Audi Europe: Elevated error rates for logins and API Requests
Incident Report for Smartcar
Resolved
This incident has been resolved.
Posted Jun 10, 2022 - 02:33 UTC
Update
This incident has been resolved. If you continue to experience issues please reach out to us at support@smartcar.com.
Posted Jun 10, 2022 - 02:33 UTC
Monitoring
Audi appears to be recovering and error rates are returning to normal. If you continue to experience issues please reach out to us at support@smartcar.com.
Posted Jun 09, 2022 - 01:56 UTC
Identified
Audi's connected service is experiencing issues. Login and attempts and API requests to Audi's in Europe may fail until Audi has fully recovered.
Posted Jun 08, 2022 - 20:45 UTC
Investigating
We are currently investigating elevated error rates for login attempts and API requests to Audis in Europe.
Posted Jun 08, 2022 - 17:40 UTC
This incident affected: Smartcar API and Smartcar Connect.