Tesla: Elevated Login Failures

Incident Report for Smartcar

Resolved

Tesla login error rates are back to normal. You should now be able to authorize Tesla vehicles through Smartcar Connect successfully.

If your application continues to experience any trouble, please reach out to support@smartcar.com.

Posted Jun 01, 2021 - 19:49 UTC

Investigating

We are currently investigating elevated rates of failed logins to Tesla vehicles through Smartcar Connect.

Posted Jun 01, 2021 - 19:40 UTC

This incident affected: Smartcar Connect.